The service was so personal and professional. Every effort was made to accommodate our needs and the report was completed very promptly and efficiently. The clinicians were friendly and approachable and clearly understood the autistic perspective and how to put the client and family at ease during an assessment. Their expertise in assessing our son will help us work together to manage his future care more safely and effectively.
I was unsure about pursuing a formal diagnosis for my 61-year-old brother but the clinicians were so sensitive when gathering information that he found the process completely unthreatening. It also widened my understanding of his difficulties and the challenges he faces. The report is comprehensive and detailed and I hope it may mean we obtain the support he needs. I would not hesitate in recommending their service.
Our daughter was very anxious about attending the appointment, so we appreciated the information that was sent to us beforehand to help prepare her. Our daughter actually enjoyed the assessment and we were pleased to receive the report quickly with detailed recommendations. We hope that the assessment will help us move forward with her education.
Not really knowing what to expect (despite the helpful introduction letter) the experience was friendly, professional and was able to put our child at ease.